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Orders typically leave our warehouse within 1-2 business days and arrive at your doorstep within 7 days. We prioritize prompt delivery, but delays can occur. If your order surpasses our standard times, please reach out via email at hello@chillbo.com or join our live chat for assistance.

The website isn't loading. What should I do?If you're having trouble loading the website, there are a few simple steps you can try to resolve the issue:. Refresh the Page: Sometimes, the website may not load due to a temporary glitch. Try refreshing

The website isn&apos;t loading. What should I do? If you&apos;re having trouble loading the website, there are a few simple steps you can try to resolve the issue:<ol><li>Refresh the Page: Sometimes, the website may not load due to a temporary glitch. Try refreshing the page by pressing the F5 key or clicking the refresh button in your browser.</li><li>Wait a Few Minutes: The website may be experiencing high traffic or undergoing maintenance. In many cases, the issue is temporary, and waiting a few minutes before trying again can help.</li><li>Try a Different Browser: If refreshing the page doesn&apos;t work, the issue might be with your current browser. Try opening the website in a different browser (e.g., Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari) to see if that resolves the problem.</li><li>Use a Computer: If you&apos;re accessing the website from a mobile device or tablet, try switching to a desktop or laptop computer. Some websites function better on a computer, and this may help you access the site.</li></ol>**I&apos;ve tried all the steps above, but the website still isn&apos;t loading. What can I do next? If the website still won&apos;t load after trying the steps above, here are a few additional things you can check:<ul><li>Clear Your Browser Cache: Over time, your browser may store outdated files that can interfere with website loading. Clearing your cache can often solve this problem.</li><li>Check Your Internet Connection: Ensure that your internet connection is stable. Try visiting other websites to see if they load properly. If they don&apos;t, you may need to troubleshoot your internet connection.</li><li>Disable Browser Extensions: Sometimes, browser extensions can interfere with website functionality. Try disabling any ad blockers or other extensions, then refresh the page.</li><li>Contact Support: If the issue persists, there may be a problem with the website itself. Contact our support team at <a data-fr-linked="true" href="mailto:hello@chillbo.com">hello@chillbo.com</a> or the live chat option for further assistance.</li></ul>

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