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Shipping

What is Chillbo's US shipping policy?

Chillbo proudly offers FREE GROUND SHIPPING for all orders with a subtotal equal to or greater than $100 to contiguous USA destinations. As a small business, we utilize Amazon shipping to ensure your orders are delivered accurately and expeditiously.

What are Chillbo's delivery times and shipping methods within the US?

Most orders leave our warehouse within 1-2 business days. Standard shipping usually arrives in 7 days. Priority Shipping usually arrives in approximately 2 days with the exception of states such as Montana, Hawaii, and Alaska. Expedited shipping usua

What is Chillbo's International shipping policy?

Purchases from the Chillbo.com web store are only valid for the USA. You are not able to purchase products on Chillbo.com if you are shipping outside the 50 USA states. However, all hope is not lost. If you are looking to purchase a Chillbo item and

I never got my order, what to do?

Please reach out to our customer service team at [email protected] or contact us during our live chat hours. We'll be happy to help you!

How do I track my order?

Once your order is processed and leaves our warehouse within 1-2 business days, it's on its way to you! Our standard shipping option ensures reliable delivery to your doorstep within approximately 7 days. To track your order, simply hop onto our live

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