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Chillbo Customer Care

If you can&#x2019;t find the answer you need in our FAQ, don&#x2019;t worry&#x2014;we&#x2019;re here to help! You can easily reach our Customer Happiness Team by:<ul><li>Live Chat: Join our live chat during business hours for instant assistance.</li><li>Contact Form: Visit our Contact Us page to fill out the form, and we&#x2019;ll get back to you as soon as possible.</li><li>Email: You can also email us directly at <a rel="noopener">hello@chillbo.com</a> for any inquiries.</li></ul>We&#x2019;re committed to ensuring you have the best experience with your Chillbo product!

If you can’t find the answer you need in our FAQ, don’t worry—we’re here to help! You can easily reach our Customer Happiness Team by:. We’re committed to ensuring you have the best experience with your Chillbo product!

Getting in touch with Customer Care

Warranty, Replacements and Refunds

What is Chillbo's US shipping policy?

What are Chillbo's delivery times and shipping methods within the US?

What is Chillbo's International shipping policy?

I never got my order, what to do?

How do I track my order?

Where can I buy Chillbo products?

Shipping

Refunds and Replacements Policy

Chillbo Warranty Statement

Understanding the Chemical Warning on Our Products

Can I purchase Chillbo products in bulk for resale or through wholesale accounts?

What to do if I lost my carry bag?

Can the Chillbo Shwaggins hold two persons?

What's the weight and size limit for the Chillbo Lazybone?

What's the weight and size limit for the Chillbo Shwaggins?

Is the Chillbo Shwaggins suitable for tall people?

Is the Chillbo Shwaggins suitable for kids?

Lazybone vs Shwaggins: What's the difference?

Weight, Size, and Capacity

How to Fix Your Chillbo Shwaggins or Chillbo Lazybone Inflatable Lounger

Cleaning Instructions for Lazybones & Shwaggins

Will the Chillbo Shwaggins stay inflated long enough to use overnight?

Can you use the Chillbo Shwaggins on the beach?

Can the Chillbo Shwaggins be used in the backyard?

How do I inflate my Chillbo Shwaggins?

Can the Chillbo Shwaggins or Lazybone be used on rocky terrain?

Can a Chillbo be used in the pool?

Where Can I Buy the Don Poolio Pool Float?

Lazybone Inflation & Use

How many years do Chillbo's last?

Inflation, Use, and Environment

What Should I Do If the Website Won't Load?

Getting in touch with Customer CareUpdated 4 months ago