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Chillbo Customer Care

What is Chillbo's US shipping policy?

What are Chillbo's delivery times and shipping methods within the US?

What is Chillbo's International shipping policy?

I never got my order, what to do?

How do I track my order?

Where can I buy Chillbo products?

Shipping

Refunds and Replacements Policy

Chillbo Warranty Statement

Getting in touch with Customer Care

Understanding the Chemical Warning on Our Products

Can I purchase Chillbo products in bulk for resale or through wholesale accounts?

What to do if I lost my carry bag?

Warranty, Replacements and Refunds

Can the Chillbo Shwaggins hold two persons?

What's the weight and size limit for the Chillbo Lazybone?

What's the weight and size limit for the Chillbo Shwaggins?

Is the Chillbo Shwaggins suitable for tall people?

Is the Chillbo Shwaggins suitable for kids?

Lazybone vs Shwaggins: What's the difference?

Weight, Size, and Capacity

How to Fix Your Chillbo Shwaggins or Chillbo Lazybone Inflatable Lounger

Cleaning Instructions for Lazybones & Shwaggins

Will the Chillbo Shwaggins stay inflated long enough to use overnight?

Can you use the Chillbo Shwaggins on the beach?

Can the Chillbo Shwaggins be used in the backyard?

How do I inflate my Chillbo Shwaggins?

Can the Chillbo Shwaggins or Lazybone be used on rocky terrain?

Can a Chillbo be used in the pool?

Where Can I Buy the Don Poolio Pool Float?

Lazybone Inflation & Use

How many years do Chillbo's last?

Inflation, Use, and Environment

What Should I Do If the Website Won't Load?

The website isn't loading. What should I do?If you're having trouble loading the website, there are a few simple steps you can try to resolve the issue:. Refresh the Page: Sometimes, the website may not load due to a temporary glitch. Try refreshing

The website isn&apos;t loading. What should I do? If you&apos;re having trouble loading the website, there are a few simple steps you can try to resolve the issue:<ol><li>Refresh the Page: Sometimes, the website may not load due to a temporary glitch. Try refreshing the page by pressing the F5 key or clicking the refresh button in your browser.</li><li>Wait a Few Minutes: The website may be experiencing high traffic or undergoing maintenance. In many cases, the issue is temporary, and waiting a few minutes before trying again can help.</li><li>Try a Different Browser: If refreshing the page doesn&apos;t work, the issue might be with your current browser. Try opening the website in a different browser (e.g., Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari) to see if that resolves the problem.</li><li>Use a Computer: If you&apos;re accessing the website from a mobile device or tablet, try switching to a desktop or laptop computer. Some websites function better on a computer, and this may help you access the site.</li></ol>**I&apos;ve tried all the steps above, but the website still isn&apos;t loading. What can I do next? If the website still won&apos;t load after trying the steps above, here are a few additional things you can check:<ul><li>Clear Your Browser Cache: Over time, your browser may store outdated files that can interfere with website loading. Clearing your cache can often solve this problem.</li><li>Check Your Internet Connection: Ensure that your internet connection is stable. Try visiting other websites to see if they load properly. If they don&apos;t, you may need to troubleshoot your internet connection.</li><li>Disable Browser Extensions: Sometimes, browser extensions can interfere with website functionality. Try disabling any ad blockers or other extensions, then refresh the page.</li><li>Contact Support: If the issue persists, there may be a problem with the website itself. Contact our support team at <a data-fr-linked="true" href="mailto:hello@chillbo.com">hello@chillbo.com</a> or the live chat option for further assistance.</li></ul>

All articles

Categories

Shipping

Warranty, Replacements and Refunds

Weight, Size, and Capacity

Inflation, Use, and Environment

Articles

What Should I Do If the Website Won't Load?